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Troubleshooting

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Command says missing thread context

For /gitnotifier mute and /gitnotifier unmute without explicit PR ref, run command in a PR thread. Alternative: pass explicit reference like owner/repo#123.

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Command cannot parse PR reference

Use one of:
  • owner/repo#123
  • https://github.com/owner/repo/pull/123

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Slack says reconnect required

Open GitNotifier App Home and click Reconnect GitHub.

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Slack actions fail with SSO/SAML message

Your org requires GitHub SSO authorization. Re-authorize GitNotifier, then retry action.

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No GitHub connection found

Open GitNotifier App Home in Slack and complete Connect GitHub.